Support

 

Are you experiencing problems with your service? Choose one of the following categories:

 

Category	Information Available
Customer Support - Wireless	Network Status Connectivity Issues Setup Questions Router Configuration
Customer Support - Dial up	Connectivity Issues Access Numbers Setup Tools Accelerator Service
Customer Support - Email	Setup Information Setup Tools

 

If you are having problems with your service, please check the links above, Helpful Hints and the FAQ pages before calling tech support. You may save your self some time because resolutions to most common issues can be found there.

 

If you are still having issues please contact us:

 

Dirt Road Connect Customer Service: 828-288-8899. option 4
Dirt Road Connect Billing Support: 828-288-8899 option 3
Dirt Road Connect Dial up Technical Support:1-888-577-8899 (Available 24h / 7d)

Dirt Road High Speed Technical Support: 828-288-8899 option 2 (Available 9am - 11pm / 7d)

 

If you prefer you also may contact us via email:

 

Dirt Road Connect Customer Service: customer.care@dirtroadconnect.net

Dirt Road Connect Technical Support: techsupport@dirtroadconnect.net